Prominence Hotel And Suites - Lake Forest

- Very friendly and helpful staff. - Nice breakfast with tasty omelets. - Functional WiFi at any location of the hotel. Overall, a clean and civilized environment with many other practical facilities.

Staff couldn't do enough for us they were very helpful & friendly.. The breakfast was wonderful full marks to the omellette chef & I just lovedmaking waffles.The pool was excellent the kids loved it and the laundry was a bonus..

Excellent room layout and ammenities. I enjoyed the free computer available to use in the room.

I was extremely happy with the accomadations. I liked that the room was clean, even smelled clean, which is unusual. Most hotel and suites just seem to have a closed up smell. I was impressed at the friendliness of all the staff. Particularly the front desk. The breakfast meals were great, the staff there were very helpful and polite. The price was terrific for what was offered. Check in and out was impressive. Overall I would highly recommend this particular hotel to anyone. And I would like to mention that at the front desk the help and friendliness of Chad and David were worthy of being mentioned to enhance the enjoyment of my stay there. I would strongly want to stay there again on my next trip to Lake Forest, ca. Thank you for your interest.

I don't have anything I didn't like about my stay there.

great people working there and nice amenities.

Location & friendly staff

The fact they charge 13 year old children as adults just because they serve a full breakfast. The Embassy serves full breakfast but 18 & up is considered an adult @ their establishment.

The breakfast was an actual breakfast! They prepare fresh omelets each day in addition to the usual hotel breakfast fare.

Quite, friendly staff

The room, free computer did not function & it was unable to be fixed or replaced.

Very friendly staff

I was wondering why there was a caution note on the glass door entrance of the building saying the building is known to contain chemicals that could lead to cancer... This definitely got me terrified the entire day I spent there.

Property was clean and relatively quit compared to most hotels with similar layaouts. No noise from Elevator or surrounding rooms.

Price at the front desk was lower by $10.00 for each night, if I had reserved directly through Prominence instead of Booked.net

The location was ideal, the facility was very clean, the breakfast omelets were to die for... what more could you want...?

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Comfort and roomy feel of the room. We also liked breakfast and the pool. Staff was pleasant and helpful.Great stay.

Make your sign more visible from the street.

Setting in open space and beautiful scenery. In general staff was pleasant. Good breakfast. Poor coffee.

1. The first day we had toiletries in the bathroom but the next two days we had to request them. 2. We had to leave at 7 a.m. When we asked for a boxed breakfast (as advertised) we were told it was only for the guests who left before 6:30 but we could help ourselves to some food to carry. My husband wanted an omelette sandwich but by the time it was ready it was already 6:45. Expecting us to gobble up our food in a few minutes was not reasonable. When I asked for a breakfast bag or box at reception I was given two paper bags (o.k.) and a laundry bad! Omelette sandwich was carried in between two paper plates.

I booked a king suite with sofa bed and was given a full-size bed with sofa sleeper. The sofa sleeper sounded like an old creaky barn every time my son rolled over. Also, we were given a handicapped room. The functionality of this room is "different" -- no bathroom counter. The breakfast was a huge disappointment. The water and orange juice were warm. There was one yogurt available with plenty of time still to eat. There was no seating available in the tiny dining room, so we had to carry our food back to our room. Parking spaces were tight. Not a great value for the $137.59 paid.

Location, room size and layout, value for the money, breakfast, full kitchen but didn't need it

Finishes need updating